Free shipping on all tents in the lower 483-year warranty on every Ridgeloft tent30-day in-home trial — sleep in it before you commitFree shipping on all tents in the lower 483-year warranty on every Ridgeloft tent30-day in-home trial — sleep in it before you commitFree shipping on all tents in the lower 483-year warranty on every Ridgeloft tent30-day in-home trial — sleep in it before you commit

Support

Frequently asked questions.

Fit & compatibility

Will a Ridgeloft tent fit my vehicle?+

If your vehicle has a roof rack or crossbars rated for at least 75 kg dynamic load, a Ridgeloft will fit. Our universal mounting kit works with flat, raised, and aftermarket rack systems. If you're unsure, send us your make, model, and rack — we'll confirm.

Can I leave the tent on my vehicle full-time?+

Yes. All Ridgeloft tents are designed for permanent mounting. The travel cover protects the canopy from UV and road grime. Expect 1–2 MPG fuel penalty at highway speeds.

Do I need crossbars or a full rack?+

Two crossbars, minimum 90cm apart, rated for the load. Most factory rack systems work; we also publish a compatibility guide for aftermarket bars.

Setup & use

How long does setup really take?+

The Apex Hardshell opens in about 10 seconds. Softshell models (Alpine 2, Summit 3) take 60–120 seconds once you've done it a few times.

What's the minimum ladder height?+

Our stock telescoping ladder works for vehicles with roof heights between 150 cm and 210 cm. Lifted rigs should add the ladder extension.

Can I leave bedding inside when I close it?+

Yes — sleeping bags, pillows, and a light blanket fit inside when the tent is folded. We recommend removing heavier items.

Orders & shipping

When will my tent ship?+

Most orders ship within 3–5 business days from our warehouse. You'll receive a tracking number as soon as it leaves the dock.

Do you ship internationally?+

We currently ship to the US, Canada, UK, and EU. International orders may take 10–21 business days.

Can I return it?+

Yes. Sleep in it for 30 nights. If it's not the right fit, we'll arrange pickup and refund you in full. We cover return shipping within the lower 48.